OU帮助台

克雷斯格图书馆,202室
图书馆道100号
罗彻斯特 MI 48309-4479
(位置地图)
(248) 370-4357(帮助)
传真:(248)370-4863
(电子邮件保护)
办公时间:上午8时至下午5时

大学科技服务

道奇大厅
图书馆道118号
罗彻斯特 MI 48309-4401
(位置地图)
(电子邮件保护)

G套件

什么是G套件?

十大菠菜台子 participates in G套件 to offer a single 电子邮件 service for the university. Google offers to educational institutions a core suite of services, 电子邮件, 日历, 以及其他生产力工具, 通过 G套件, an integrated communication 和 collaboration solution. 十大菠菜台子 has entered into agreement with Google to provide the Core Suite of services to 十大菠菜台子 students, 教师, 工作人员. 该解决方案使OU能够提供OU品牌, advertising-free access to a variety of popular cloud-based tools at a low cost to the university. 请参阅 FAQ的文档 to review the list of Core Suite applications 和 additional information in the Core Suite, 包括Gmail, 日历, 开车, 视频群聊, 满足, 和 教室. 一些功能, 比如Google模板, may require approval from a moderator by sending a request to (电子邮件保护).

G套件 terms 和 conditions are available for review as the G套件 for Education协议.  Please note these are modified from time to time by Google. G套件 for Education is authorized for university work; this is different from personal Gmail accounts, 哪些是无权从事大学工作的.

Compliance with Section 508 和 the Americans With Disabilities Act is ongoing. 可以在这里查看合规情况: G套件管理员辅助功能指南.

查看当前G套件服务的状态 G套件性能状态网站.

Specific details about 邮箱 services are posted under Webmail Gmail服务.

2019年8月

转帐

如果您的帐户被计划终止, please take steps to preserve your content in a persona account. 最简单的方法是使用谷歌服务 转帐. Other information about transferring data is posted in Google Help under the topic 在G套件帐户之间传输数据.

核心套件和附加服务

Google offers the Core Suite 通过 an agreement between 十大菠菜台子 和 Google. 核心套件服务包括:日历、 教室, Contacts, Docs, 开车, Forms, Gmail, 视频群聊, Keep, 满足, Sheets, Sites, 和 Slides. 其他服务, 称为附加服务, 可以启用, 和 those services require individual agreement from you as an individual. 请参阅 FAQ的文档 to see a copy of the Terms of Service that require your agreement. To enable Additional 服务 for the OU domain, please send a request to (电子邮件保护). Additional 服务 are not covered by the G套件 support terms 和 are not covered by the G套件 uptime guarantee SLA (service level agreement). 服务 may not be available in all areas 和 may be subject to change without notice. 请参阅 技术支持指南 在决定使用“附加服务”之前.

Gmail被标为OU Webmail

A primary service 通过 G套件 is Gmail, br和ed as 十大菠菜台子的Webmail. 看到 Webmail Gmail服务 浏览更多信息.

Gmail帮助中心提供的信息如下: 谷歌Gmail帮助.

大量寄件人指引 和 Email sending limits are controlled by Google. If you are having issues sending bulk 电子邮件 or have exceeded the daily sending limit, 请查看以下信息.

访问G套件

访问您的谷歌服务:

限制

提醒教职员工复习 政策#860数据管理和信息安全 before storing data in any cloud services, including any G Suite product. Please note the account termination guidelines 和 the termination date for the account on the 访问、帐户和密码指南 页面. Access 和 recovery past termination is restricted 和 not possible.

Google 视频群聊 Chat should not be used for official 十大菠菜台子 business. 请注意,房间聊天记录是存储的.

培训

We recommend reviewing Google's posted free training resources at 谷歌教育培训中心.

谷歌消费者应用程序流程

Google offers the Core Suite 通过 an agreement between 十大菠菜台子 和 Google. 其他服务, 称为附加服务, 可以启用 within the 奥克兰.edu域, 和 those services require individual agreement. The overview is presented to the client via the 中科院 login, 哪些链接到Common Good Core 资源页面. The following process is the documentation to enable Additional 服务.

为奥克兰启用服务的请求.edu域

Requests for enablement may be submitted by anyone with an identity in the 奥克兰.edu域. 请求提交至 (电子邮件保护) 并由首席信息官负责协调.

功能检查

The CIO will identify the appropriate functional advisory group from the Governance structure. Data Stewards from University Policy #860 Information Security will also be engaged in review 和 approval, 适当的. 首席信息官将协调审查. If approved, the CIO will document 和 advance the process.

技术支持评审

The CIO will identify the appropriate technical review team. The technical review team will determine how to enable the service, 和 will provide documentation on the implications of the technical enablement. 技术审查将包括:

  • 这些服务可以使用LDAP吗, 中科院, 口令(SAML), 以及一般的大学身份管理流程?
  • Are there network b和width 和 performance implications?
  • Are there any other technical dependencies that require review simultaneously?
  • Are there risks based on review of the risk management practices posted with UTS 政策及指引, 它的风险?

保安谘询小组检讨

The CIO will advance the process by delivering the functional review results 和 the technical review results to the UTS Security Advisory Group. The team will assess technical risk 和 advise the CIO of the risk 和 any appropriate mitigation. The CIO will decide next steps based on the risk assessment. 不建议开启, the risks will be reviewed with the governance areas 和 the individuals requesting the service.

启用应用程序

If appropriate, the CIO will enter a new ticket in Footprints to enable the service. The ticket will be assigned to the UTS Technical 服务 和 Support team to implement. 当工作准备好启动时, the ticket will be marked Change Management for final launch review 和 development of the appropriate Communication Plan. 一旦服务被启用, the original client ticket will be updated with results 和 returned to the client.